Privacy Policy

Welcome to Sri Gautam Ashram Dharmshala. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or interact with our services.

1. Introduction

At Sri Gautam Ashram Dharmshala, located in the spiritual city of Haridwar, we value the trust of our guests and visitors. We aim to provide a secure and transparent online experience while offering peaceful and comfortable accommodation services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you make a booking or contact us, we may collect:

Full Name
Phone Number
Email Address
Residential Address
Government-issued ID details (during check-in)
Payment-related information
Guest preferences and booking details

Non-Personal Information

We may also collect technical information such as:

IP address
Browser type
Device information
Website usage statistics
Cookies and browsing behavior

3. How We Use Your Information

We use the collected information for the following purposes:

Processing room bookings and reservations
Providing customer support and communication
Sending booking confirmations and updates
Improving website functionality and user experience
Maintaining security and preventing fraudulent activities
Complying with legal and regulatory requirements

4. Cookies Policy

Our website may use cookies and similar technologies to improve browsing experience and website performance.

Cookies help us:

Understand visitor behavior
Save user preferences
Improve website speed and functionality
Analyze website traffic

Users may disable cookies through their browser settings, although some website features may not function properly afterward.

5. Payment Security

All online payments are processed through secure third-party payment gateways. Sri Gautam Ashram Dharmshala does not store sensitive payment card details on its servers.

We take reasonable security measures to protect your payment information during transactions.

6. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

However, we may share information:

With payment gateway providers for transaction processing
When required by law or government authorities
To protect our legal rights and property
With trusted service providers assisting in website operations

All third parties are expected to maintain confidentiality and data protection standards.

7. Data Protection and Security

We implement reasonable technical and administrative safeguards to protect your personal information against:

Unauthorized access
Data misuse
Alteration or disclosure
Cybersecurity threats

While we strive to protect your information, no internet-based platform can guarantee complete security.

8. Third-Party Links

Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices, policies, or content of third-party websites.

Users are advised to review the privacy policies of external websites before sharing personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors.

10. User Rights

Users may request to:

Access their personal information
Correct inaccurate information
Request deletion of their data where legally permissible
Withdraw consent for communications

Requests may be submitted through our contact details provided below.

11. Policy Updates

Sri Gautam Ashram Dharmshala reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon posting on the website.

Users are encouraged to review this page periodically for updates.